Shipping policy
Shipping Policy for Petite & Me
Last Updated: 2024/02/21
Thank you for visiting and shopping at Petite & Me. The following terms and conditions constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates: Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are to be used as a guide only and commence from the date of shipment. Petite & Me is not responsible for any delays caused by shipping carriers or customs clearance processes.
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-3 business days
Shipment confirmation & Order tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes: Petite & Me is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages: Petite & Me is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy: We currently do not ship outside the U.S.
Returns Policy: Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Contact Us: If you have any questions about this Shipping Policy, please contact us at [customer.service@petiteandme.com].